Privacy Policy

1. Who we are

Landup Estates ("we", "us") operates this website at https://www.landupestates.com. Our contact details are: Shafeeq Plaza, A/4-1 Sarwar Shaheed Road, Karachi, Pakistan. Email: contact@landupestates.com. Telephone: +92 307 7867252.

2. Information we collect

When you submit an enquiry form we collect the information you provide, which may include your name, email address, telephone and WhatsApp numbers, city, country, property preferences, and your message. We also record the time of submission and the page the form was submitted from. We do not request, and you should not send, banking details, card information, identity documents, or confidential legal documents through website forms.

3. How we use your information

• To respond to your enquiry and provide the services you request.
• To coordinate property transactions, management services, or legal review discussions you initiate.
• To send you relevant property updates by email or WhatsApp, only where you have given marketing consent.
• To maintain records of enquiries and consent for legal and operational purposes.

4. Legal basis

We process enquiry data to take steps at your request before entering into a contract, and to pursue our legitimate interest in responding to enquiries. Marketing communication is based on your consent, which you may withdraw at any time by contacting us.

5. Sharing

We do not sell personal information. We may share information with service providers who support our operations, such as email hosting, and with qualified external professionals where you ask us to coordinate legal or transactional matters. We may disclose information where required by law.

6. International transfers

Because we support clients in multiple countries, your information may be processed in countries other than your own, including Pakistan and the country where our hosting provider operates. Where such transfers occur, we take reasonable steps to protect your information.

7. Retention

Enquiry records are retained for as long as needed to handle your enquiry and any resulting relationship, and afterwards for a reasonable period for record keeping, after which they are deleted or anonymised.

8. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, and to withdraw consent. To exercise any right, contact contact@landupestates.com.

9. Cookies

Essential cookies are used to make the website work. Optional analytics cookies are used only with your consent. See our Cookie Policy.

10. Security

We use HTTPS, form security controls, and access limitations to protect information submitted through the website. No internet transmission is completely secure, so please avoid sending sensitive documents through website forms.

11. Changes and contact

We may update this policy from time to time. Questions about this policy can be sent to contact@landupestates.com.